Privacy Policy
At Cuckoo (“we”, “us”, “our”), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, contact us, or use our services. This Policy is designed to align with applicable laws including Malaysia’s Personal Data Protection Act 2010 (PDPA), and where relevant, GDPR/CCPA principles.
1) Information We Collect
- Information you provide: name, email, phone, address, company details, and messages/forms content.
- Automatically collected: IP address, device and browser info, pages viewed, timestamps, referring URLs, via cookies and similar technologies.
- Advertising & analytics data: remarketing identifiers, conversion events, and audience categories.
2) How We Use Information
- Provide and improve our products and services.
- Respond to enquiries and provide support.
- Process transactions and fulfil orders.
- Measure performance and run analytics.
- Conduct marketing and Google Ads remarketing in compliance with policy.
- Comply with legal and security requirements.
3) Cookies, Tracking & Ads
We use cookies and similar technologies to operate the site, remember preferences, measure performance, and deliver personalized advertising (including Google Ads/Remarketing). You can control cookies in your browser settings.
4) Sharing & Disclosure
We do not sell personal data. We may share information with service providers, advertising partners, and authorities when required by law.
5) Data Security
We use security measures to protect your personal data, including encryption and access controls.
6) Your Rights
- Access, update, or delete your personal data.
- Withdraw consent for marketing and cookies.
- Opt-out of remarketing using available tools.
7) Contact Us
CuckooAddress: Level 16, Laman Sentral Berjaya, Menara Bangkok Bank, Jln Ampang, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur
Phone/WhatsApp: +60123491269